First impressions are instant. Lasting impressions are earned. Are you getting both right?
The 2026 IEAA Student Life Forum is back. For the first time in 7 years, we’re bringing the sector together in person for a highly interactive, future-focused day at Kaplan Business School, Brisbane.
This year’s theme, First and Last(ing) Impressions, dives into the moments that shape the entire student journey. Expect a forum that’s anything but standard. Through hands-on sessions, interactive discussions, and direct student perspectives, we’ll explore what truly creates belonging, confidence, and long-term connection. Our speaker lineup brings together leaders from across the sector.
You’ll leave with fresh ideas backed by practical tools, actionable insights, and the connections to make them happen. Join us as we rethink the moments that make or break the student experience.
Program
Thursday 18 June 9:00am - 5:00pm AEST
| 9:00am |
Registrations open |
| 9:30am |
Welcome and IEAA Update
Susan Schlinker, Alex Reeman-Clark, Hon Phil Honeywood |
| 10:00am |
First Impressions Matter: Supporting Student Health, Wellbeing and Belonging from the Start
Kevin Schefe |
| 10:45am |
Morning tea |
| 11:00am |
If I Were in Charge: A Student Ambassador’s Take on Belonging and the First Impression That Matters Most
Chamalee Karunanayake |
| 12:00pm |
Lunch |
| 1:00pm |
Before Hello, After Goodbye: Designing 6 Touchpoints That Drive Belonging, Retention and Employability
Josh Farr |
| 2:00pm |
More than welcome: Activating goodwill across campuses to support the arrival of new refugee students
Sally Baker, Corinne Francken, Natasha Kronenberg, Leyali Talebi |
| 2:45pm |
Afternoon tea |
| 3:00pm |
From Final Year to Future Career: Making Employability a Lasting Impression
Will Phelan, Susan Schlinker
|
| 3:45pm |
Closing Comments
Alex Reeman-Clark, Susan Schlinker |
| 4:00pm |
Networking Drinks |
| 5:00pm |
Young Professionals Combined Networking event |
Audience
This forum is targeted at:
- New and experienced international education professionals
- Providers and professionals working in employability, graduate outcomes and alumni engagement
- International student support and advising staff
- State-based study hubs, government departments connected with employability programs
- Student unions and volunteer organisations
- Orientation and pre-departure practitioners
- Marketing and recruitment staff
Outcomes
Forum participants will come away with a better understanding of:
- How early-stage interactions shape student expectations, belonging, and confi dence across the student lifecycle
- Applying evidence-based strategies to enhance student belonging
- Evaluating and redesigning touchpoints across the student journey
- Implementing practical tools for improving student experience
- Considering the lasting impacts of a well-honed first impression
This event is led by IEAA ’s Student Life Network and supported by Allianz Partners Australia.

