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IEAA Student Life Forum 2026

First and Last(ing) Impressions
18 Jun 2026, Brisbane City
Description
 
Web Desc

First impressions are instant. Lasting impressions are earned. Are you getting both right?

The 2026 IEAA Student Life Forum is back. For the first time in 7 years, we’re bringing the sector together in person for a highly interactive, future-focused day at Kaplan Business School, Brisbane.

This year’s theme, First and Last(ing) Impressions, dives into the moments that shape the entire student journey. Expect a forum that’s anything but standard. Through hands-on sessions, interactive discussions, and direct student perspectives, we’ll explore what truly creates belonging, confidence, and long-term connection. Our speaker lineup brings together leaders from across the sector.

You’ll leave with fresh ideas backed by practical tools, actionable insights, and the connections to make them happen. Join us as we rethink the moments that make or break the student experience.

Program

Thursday 18 June 9:00am - 5:00pm AEST 

9:00am Registrations open 
9:30am Welcome and IEAA Update
Susan Schlinker, Alex Reeman-Clark, Hon Phil Honeywood
10:00am First Impressions Matter: Supporting Student Health, Wellbeing and Belonging from the Start
Kevin Schefe
10:45am Morning tea
11:00am If I Were in Charge: A Student Ambassador’s Take on Belonging and the First Impression That Matters Most
Chamalee Karunanayake
12:00pm Lunch
1:00pm Before Hello, After Goodbye: Designing 6 Touchpoints That Drive Belonging, Retention and Employability
Josh Farr
2:00pm  More than welcome: Activating goodwill across campuses to support the arrival of new refugee students
Sally Baker, Corinne Francken, Natasha Kronenberg, Leyali Talebi
2:45pm  Afternoon tea
3:00pm From Final Year to Future Career: Making Employability a Lasting Impression
Will Phelan, Susan Schlinker
3:45pm  Closing Comments
Alex Reeman-Clark, Susan Schlinker
4:00pm  Networking Drinks 
5:00pm  Young Professionals Combined Networking event 

 

Audience

This forum is targeted at:

  • New and experienced international education professionals
  • Providers and professionals working in employability, graduate outcomes and alumni engagement
  • International student support and advising staff
  • State-based study hubs, government departments connected with employability programs
  • Student unions and volunteer organisations
  • Orientation and pre-departure practitioners
  • Marketing and recruitment staff

Outcomes

Forum participants will come away with a better understanding of:

  • How early-stage interactions shape student expectations, belonging, and confi dence across the student lifecycle
  • Applying evidence-based strategies to enhance student belonging
  • Evaluating and redesigning touchpoints across the student journey
  • Implementing practical tools for improving student experience
  • Considering the lasting impacts of a well-honed first impression

This event is led by IEAA ’s Student Life Network and supported by Allianz Partners Australia.

Type Member Non-Member 

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$370
$520

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Kaplan Business School
369 Ann St
Brisbane City
18 Jun 2026
100
You can earn up to 100 fellowship points.
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Event Speakers

Event speaker details will be updated as they are confirmed.
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Dr Sally Baker 

Co-Lead, Refugee Student Settlement Pathway 

Skill Path Australia 

Dr Sally Baker is a co-lead of the Refugee Student Settlement Pathway with Skill Path Australia. Sally is also the CEO of Refugee Education Australia, and an Adjunct Associate Professor of Education and Migration with the University of New South Wales.

Josh Farr 

Founder 

Campus Consultancy 

Josh Farr is the Founder of Campus Consultancy, a #1 Amazon Bestselling Author, 2x TEDx Speaker, and recognised LinkedIn Top Voice in Leadership Development. Over the past 9 years, Josh has delivered 1,600+ workshops to more than 100,000 students and staff across 40+ universities. Beyond the classroom, Josh is a podcast host of the #1 student leadership podcast in Australia called Better Student Leaders, interviewing CEOs, University Vice-Chancellors, Olympians and leaders across all sectors to share wisdom, tips and tricks. His mission is simple: to help you connect with confidence, lead with clarity, and create the future you desire. New in 2026, he has commenced his PhD endeavouring to prove - once and for all - that what university student leaders do outside the classroom is the key to university, career and life success.

Corinne Francken 

Senior Manager, Widening Participation and Success 

University of Queensland (UQ) 

Corinne Francken is an experienced higher education professional with over 15 years of leadership across widening participation, international recruitment, and global engagement. Currently Senior Manager, Widening Participation and Success at The University of Queensland, she is passionate about creating equitable access to education and developing opportunities that empower students from underrepresented groups to thrive personally and professionally. Her expertise spans strategic planning, partnership management, impact reporting, and leading culturally diverse teams. Having lived and worked across Europe, Asia, and Australia, she brings a deep understanding of intercultural communication and the role of education as a transformative force in students’ lives. Fluent in Dutch, French, and English, and conversational in Indonesian, Corinne brings a multilingual and multicultural lens to her work.

Hon Phil Honeywood, IEAA-SF 

Chief Executive Officer 

International Education Association of Australia 

Phil has been IEAA's Chief Executive Officer since November 2011. Previously, he was a Member of the Victorian State Parliament (1988–2006), Minister for Tertiary Education, Training and Multicultural Affairs (1996–1999) and Deputy Leader of the Opposition (2002–2006). Since retiring from politics, Phil worked at Stott’s Business College and Cambridge International College. Phil is the Chairman of the Roundtable of International Education Peak Body CEOs and a member of the Tuition Protection Service Board. Phil is also a Board member of the Bennelong Philanthropic Foundation and the Bangarra Group Board.

Chamalee Karunanayake 

Partnerships Director - APAC 

IDP Education 

Chamalee Karunanayake is a strategic sales and partnerships leader with expertise in higher education and digital marketing. As Partnerships Director at IDP Education & The Ambassador Platform, she drives revenue growth and client engagement across the APAC region. Previously, she led Customer Success & Sales at Social Garden, managing key university accounts and driving impactful marketing and recruitment strategies. She also held key roles at Deakin University in Business Partnerships and Student Recruitment, building industry relationships and driving student enrolment growth.

Natasha Kronenberg 

Student 

University of Queensland (UQ) 

Natasha is a psychology and political science student who's passionate about community engagement and the power of creativity to connect groups of people. Currently, she is a co-lead of the UQ RSSP program who welcomed Beheshta and Elma this year to Brisbane. Outside of this, Natasha is involved with many organisations including policy non-profit FORE Australia, youth marketing agency Newish Communications, Sexual and Reproductive Health Australia, and other artistic companies.

Will Phelan 

National Manager, Employability & Work-Integrated Learning 

Kaplan Business School 

Will Phelan is the National Manager, Employability & Work-Integrated Learning at Kaplan Business School, where he leads employability and WIL strategy across six Australian campuses. A registered Career Development Professional and internship lecturer, he specialises in bridging education and industry to support student career readiness and professional transition. Will represents KBS on the NAGCAS Institutional Representative Committee and collaborates nationally on careers and employability initiatives. He is passionate about practical, student-centred approaches that help students recognise, translate, and activate their employability skills.

Alex Reeman-Clark 

General Manager, Student Experience, Kaplan Business School 

Kaplan Australia 

Alex Reeman Clark is the General Manager, Student Experience at Kaplan Business School, where he leads a national team of over 80 staff across six campuses. With more than 15 years of leadership experience spanning the sporting, medical, and education sectors, Alex is passionate about creating authentic student engagement and fostering inclusive, high-performing teams. Under his leadership, KBS has received global recognition, including the 2021 PIEoneer Award for Student Support and the 2024 Business School of the Year. A recipient of the Kaplan Way Award for Student Success, Alex is driven by purpose, empathy, and a focus on continuous improvement.

Kevin Schefe, IEAA-AF 

Acting Head of International Health & Education 

Allianz Partners Australia 

Kevin Schefe leads the health portfolio at Allianz Partners Australia, overseeing Overseas Student Health Cover and the Visitor market nationally. He works closely with sector across Australia, supported by a geographically diverse team, to drive improved health outcomes for international students. Kevin is a strong advocate for a proactive approach to student health and wellbeing and is particularly passionate about improving access to health services for international students. He brings a deep understanding of the unique challenges within this market, which spans both metropolitan and regional locations and often involves differing health needs and access considerations. Prior to joining Allianz Partners Australia eight years ago, Kevin built a strong foundation in the education sector, holding several leadership roles that continue to inform his collaborative and partner‑focused approach.

Susan Schlinker, IEAA-AF 

Senior Talent and Employability Officer 

Study Queensland, Trade & Investment Queensland 

With nearly eight years’ experience in international education, Susan Schlinker is a passionate advocate for international talent and student experiential learning. As the Senior Talent and Employability Officer at Study Queensland, she developed and managed the ‘Talent-Ed’ employability program connecting international students with employers and industry across Queensland. Susan previously coordinated the Higher Degree Research (HDR) Industry Engagement program, and the Creative Industries Mobility program at QUT. Susan currently serves as the Deputy Co-Convenor of the IEAA Student Life Network, and as a Queensland Committee Member for Work Integrated Learning Australia. She previously contributed as the IEAA Qld Young Professionals Co-Chair 2021-2022.

Leyali Talebi 

Student 

University of Queensland (UQ) 

Leyali is a final year mechanical engineering student, and a Co-lead of the Student Welcome Groups at UQ. Leyali’s grandparents on both sides were refugees, which was their main motivation for volunteering for the program.

Register for this Event

Register yourself or a group for this event then when you are ready to complete your registration select proceed to checkout. See more information on registering for an event below or contact IEAA for assistance.

IEAA Student Life Forum 2026

First impressions are instant. Lasting impressions are earned. Are you getting both right?

The 2026 IEAA Student Life Forum is back. For the first time in 7 years, we’re bringing the sector together in person for a highly interactive, future-focused day at Kaplan Business School, Brisbane.

This year’s theme, First and Last(ing) Impressions, dives into the moments that shape the entire student journey. Expect a forum that’s anything but standard. Through hands-on sessions, interactive discussions, and direct student perspectives, we’ll explore what truly creates belonging, confidence, and long-term connection. Our speaker lineup brings together leaders from across the sector.

You’ll leave with fresh ideas backed by practical tools, actionable insights, and the connections to make them happen. Join us as we rethink the moments that make or break the student experience.

Program

Thursday 18 June 9:00am - 5:00pm AEST 

9:00am Registrations open 
9:30am Welcome and IEAA Update
Susan Schlinker, Alex Reeman-Clark, Hon Phil Honeywood
10:00am First Impressions Matter: Supporting Student Health, Wellbeing and Belonging from the Start
Kevin Schefe
10:45am Morning tea
11:00am If I Were in Charge: A Student Ambassador’s Take on Belonging and the First Impression That Matters Most
Chamalee Karunanayake
12:00pm Lunch
1:00pm Before Hello, After Goodbye: Designing 6 Touchpoints That Drive Belonging, Retention and Employability
Josh Farr
2:00pm  More than welcome: Activating goodwill across campuses to support the arrival of new refugee students
Sally Baker, Corinne Francken, Natasha Kronenberg, Leyali Talebi
2:45pm  Afternoon tea
3:00pm From Final Year to Future Career: Making Employability a Lasting Impression
Will Phelan, Susan Schlinker
3:45pm  Closing Comments
Alex Reeman-Clark, Susan Schlinker
4:00pm  Networking Drinks 
5:00pm  Young Professionals Combined Networking event 

 

Audience

This forum is targeted at:

  • New and experienced international education professionals
  • Providers and professionals working in employability, graduate outcomes and alumni engagement
  • International student support and advising staff
  • State-based study hubs, government departments connected with employability programs
  • Student unions and volunteer organisations
  • Orientation and pre-departure practitioners
  • Marketing and recruitment staff

Outcomes

Forum participants will come away with a better understanding of:

  • How early-stage interactions shape student expectations, belonging, and confi dence across the student lifecycle
  • Applying evidence-based strategies to enhance student belonging
  • Evaluating and redesigning touchpoints across the student journey
  • Implementing practical tools for improving student experience
  • Considering the lasting impacts of a well-honed first impression

This event is led by IEAA ’s Student Life Network and supported by Allianz Partners Australia.

When
18/06/2026 9:00 AM - 5:00 PM
AUS Eastern Standard Time
Where
Kaplan Business School 369 Ann St Brisbane City 4000
Registration
Sign in or create an account to register
Last day to register is 12/06/2026

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